
Legal Framework

What is Named Patient Access?
Medspartner offers a Named Patient Access program, providing patients with access to medicines that may not be available in their home country. This service is tailored to support patients with urgent or unmet medical needs, ensuring they can obtain potentially life-saving treatments.
We handle all the regulatory and logistical aspects, making the process of acquiring these medicines safe, legal, and efficient. Our goal is to empower patients by bridging the gap between them and the treatments they need, no matter where they are in the world.
General Rules for Personal Importation of Medicines

Medicine Not Locally Approved
The medicine you're seeking is not available or approved in your country, but it is approved in another.

Critical Illness
You(or your family member) have a life-threatening condition that requires this treatment.

Unaffordable Treatment
The treatment is inaccessible due to high costs.

Valid Prescription
A valid prescription from the local doctor is available.

Country-Specific Rules
Your country’s regulations permit import of medicines for personal use.

For Personal Use Only
The medicine being imported is strictly for personal use only and no reselling is involved.
Know the Process
Search & Select
Choose your product, dosage, and quantity, then add to your cart.
Document Submission
Upload the required supporting documents for verification.
Checkout
Review your order, select the shipping option, and provide your billing and shipping details.
Order Confirmation & Payment
After approval, you'll receive an email with offline payment options. Provide the payment receipt via email.
Shipping & Tracking
Upon payment confirmation, your order will be shipped, and tracking details will be sent via email and your account.
* Additional rule may apply depending on the country
Next Step!
In many countries, it is legal to import medicine for personal use based on specific documents and requirements.
